Please bring your drivers license or ID, insurance card (for medical appointments), and preferred form of payment.

We accept most insurance. Your insurance provider will be able to explain your coverage, or you can contact our office to find out if we accept yours.

If your claim has not been denied for any reason, there is generally a deductible associated with your insurance policy.

The deductible is the amount of expenses that must be paid out of pocket before an insurer will pay any expenses. For example, if you have a $5,000 deductible per year, you must spend $5,000 in claims before your insurance starts paying on any remaining claims beyond $5,000. The deductible may not apply to all services; please refer to your individual insurance carrier for more information. 

A copay is a set rate you pay for prescriptions, doctor visits, and other types of care. Coinsurance is the percentage of costs you pay after you've met your deductible.

Your deductible begins at the start of your plan year. Most plan years begin either January 1 or July 1, but plans can start on any date. (The Medicare plan year begins January 1).

We are in-network with a variety of insurance companies that pay various amounts for the same services. The adjustment that you see is your insurance company adjusting our contracted rates with them. The allowed amount on your Explanation of Benefits (“EOB”) is based on the fee schedule set by your insurance company, not by our office. If you have questions about the pricing, please call the customer service number on your insurance card.  

By leaving an authorized payment method on file, we can ensure payment is processed on a timely basis. You will receive an e-statement for processing.

Referrals are only required in our office if specified by your insurance company. Please contact your individual plan to determine if your plan requires a primary care referral for a specialist office visit. 

Insurance companies KNOWN to have referral requirements: 
1. Tricare Prime 
2. Humana Medicare HMO 

COB is used by insurance companies to establish the order in which health insurance plans pay claims when more than one plan exists. Sometimes the member has had previous health insurance coverage with another insurance plan/company. 

Often insurance companies will require that patients update COB even though they only have coverage with one plan. It is important to do this every time it is requested by your insurance company. Otherwise, all subsequent healthcare claims will deny and become the patient's responsibility. Some insurance plans require COB updates as often as every 6 months. It is common to have to update coordination of benefits if you have had any other insurance plan within the past 2 years. 

Yes, we make bill paying simple and secure. Just go to PAY MY BILL

We will gladly cancel or reschedule your appointment up to 24 hours prior to your appointment time. No-shows and appointments cancelled within 24 hours may be subject to a cancellation fee of:

$25 - General Appointments

$50 - Aesthetic Appointments

$125 - Surgery Appointments

In any scenario, it is always best to give us a call so that we can discuss this with you.